Legal

Privacy Policy

Last updated: August 2026

SolVivo ("we", "us") operates solvivo.pt. This page explains what personal data we collect, why, and how it's handled.

What we collect

When you submit a form on this site (a quote request, general enquiry, partner enquiry, franchise interest, or the 2026 rate popup), we collect the details you provide: name, email, phone number, property details, and any message you include.

How we use it

We use this information solely to respond to your enquiry, provide a quote, schedule and deliver our service, and, where you've opted in via the 2026 rate popup, to send you a short related email sequence. We do not sell or share your data with third parties for marketing purposes.

Where it's stored

Form submissions are processed via Netlify (our hosting provider) and stored in a Google Sheet for our internal scheduling and record-keeping. Both providers maintain their own security and data-protection standards.

Cookies and analytics

This site uses a small number of cookies, including one to remember if you've dismissed the 2026 rate popup, standard cookies set by our hosting provider (Netlify) to serve the site securely, and analytics cookies from Google Analytics, which help us understand how visitors use the site. We manage cookie consent through CookieYes, which lets you accept, decline, or customise which categories of cookies you allow. Analytics cookies only run after you've given consent, and you can review or change your choice at any time using the consent preferences link available on the site. For a full breakdown of every cookie in use, see our Cookie Policy.

Third-party services

Where you've consented to analytics cookies, Google Analytics processes limited data about your visit, such as pages viewed and general location, to help us understand site performance. Google acts as a data processor for this purpose. We do not use Google Analytics data for advertising, and we do not sell or share your personal data with third parties for marketing purposes.

Your rights

Under GDPR, you can request access to, correction of, or deletion of your personal data at any time, and you can withdraw or change your cookie consent at any time via the consent preferences option on the site. To exercise your data rights, email us at hello@solvivo.pt.

Contact

Questions about this policy? Reach us at hello@solvivo.pt or WhatsApp +351 961 970 295.