Good questions

A few honest answers before you decide

You can, but most manufacturer guidance recommends plain water and a soft, non-abrasive approach: no pressure washers, no household glass cleaners, and no walking on the panels themselves. The risk isn't usually the cleaning itself, it's mineral spotting from tap water, or accidental damage from the wrong equipment or an unsafe angle of access. If you'd rather leave it to us, get a free quote.

Rain helps, but it doesn't fully clean them. Loose dust moves; bonded dirt, pollen residue and mineral spotting from the rain itself generally don't. Think about your car after an Algarve rain shower: the loose surface dust may move, but once the water dries you're often left with marks, mineral spots and the dirt that was already bonded to the surface. See our full explanation on the Services page.

Most clients get the best results with Premium Care, our most popular plan: quarterly visits plus one extra callout for those extra dusty or dirty weeks (Saharan dust events, storm debris, and so on). See our Care Plans for Essential, Premium and Signature Care.

No, if your panels are ground-mounted. If roof access is needed, it depends on how your property is built. We try to access from the outside perimeter first, but depending on the angles involved and where your water supply is, we may need to enter the house to reach the roof from a different point or storey.

If we notice anything during your visit, cracked glass, frame damage, or anything that looks electrical, we won't touch it. We photograph it, note it in your report, and point you to your installer or an electrician so it's handled by the right person.

Yes, this is one of the more common reasons people book us. Concentrated soiling like bird droppings causes more localised performance loss than an even layer of dust, so it's usually worth addressing sooner rather than waiting for the next scheduled visit. See pricing or get a quote.

No, pure water only. See how we clean on our Services page.

You can, but it will usually leave mineral spotting behind once it dries. It's not dangerous, just less effective and less clean-looking than a purified-water finish. More on our Services page.

We don't recommend it. High pressure risks forcing water under seals and frame edges, the opposite of what you want on a system you're trying to protect.

This depends on your panel count and accessibility. Once you enquire to book, we'll let you know the approximate time we'll be with you on the day, so you're prepared in advance. Get a quote.

No. Many of our clients live abroad. We coordinate with a property manager, keyholder or anyone you trust with access, and your report goes straight to you either way.

We always aim to take a genuine pre and post-clean reading, but we can't promise perfect numbers every time: output is also affected by time of day and cloud cover, which are outside anyone's control. For a clearer comparison, we recommend checking your own system's output around the same time of day as your clean, against a similar day before your next one.

It's also worth remembering that cleaning isn't only about squeezing out extra output. Regular maintenance protects the investment itself. Left alone, panels are at greater risk of damage or needing earlier replacement. Like any expensive investment, proper care is what makes it last as long as it's supposed to. See our care plans.

Yes, it's a growing part of what we do. Visit our Partner With Us page for portfolio-level care, consolidated reporting, and partnership pricing.

You don't have to track it, we do. We monitor your schedule and reach out ahead of time to confirm your next visit. No chasing, no forgetting.

Based in Central Algarve, we cover Albufeira, Vilamoura, Quinta do Lago, Vale do Lobo, Almancil and surrounding areas. See our full coverage map.

Plans start from €85 for a one-off clean, with annual care plans from €150/yr depending on panel count. See our residential pricing or commercial pricing for exact numbers.

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